Citizens Advice Rutland: Volunteering
Citizens Advice Rutland relies on professionally trained volunteers to provide 75% of the work force to deliver our service to the Rutland community.
"I get a real feeling of satisfaction from making a difference, especially for people less able to stand up for their rights.”
We are now recruiting for Advisers and Trustees. Please email firstname.lastname@example.org for more information.
Our Volunteer Roles
Without our trained volunteer advisers we could not continue to meet the demand for advice. Our generalist advice service looks at a client’s situation holistically as opposed to looking at their problems in isolation from one another. Advisers are given extensive free training, both formal and on-the-job. As a Citizens Advice adviser you would:
- interview clients
- help them negotiate with people such as creditors or service providers
- draft letters
- make phone calls on their behalf
- refer them to other agencies
- represent them in court and at tribunals.
Because Citizens Advice Rutland is a registered charity, each has its own board of trustees. Some trustee roles require specific skills but people of all ages, backgrounds and experience are welcomed. As a trustee you would:
- manage and plan the overall strategic direction for the organisation
- act as employer for paid staff
- manage the organisation's finances
- ensure the organisation complies with the law
- be responsible for premises, insurance and equipment.
"The Citizens Advice service challenges the social issues I feel passionate about. As a trustee I can help redress the imbalance of injustice"